All instruments manufactured by Tinker & Rasor can be evaluated for repair. Most of our equipment is also recommended for calibration / certification on an annual basis.
All repairs and calibrations are performed by factory trained technicians following written procedures. All measuring devices used in calibrations are identified and maintained per manufacturer recommendations. Instruments are calibrated by third-party metrology labs to standards traceable to NIST. Current calibration records are on file and available upon request.
We do not use Return Merchandize Authorization (RMA) numbers. Please send you equipment in for repair with the information below, or click here for an easy to use Repair Return Form you can e-mail, fax or put in with your instrument when shipping.
Use This Address To Ship Repairs & Returns:
Tinker & Rasor (Attn: Repairs)
2828 FM 758
New Braunfels, Texas 78130
Be sure to include the following when sending in an instrument for repair:
* Contact Name
*Telephone & Fax Number
* Email Address
* Whether a calibration certificate is required
* Please indicate if you want an estimate before the repair is made
Please Contact us if you need any assistance.